Shipping Policy
Shipping Policy
At Sunday Home, all items on our website ship free.
We work to process and ship orders as efficiently as possible. Most orders are typically processed and shipped within 7 business days, although shipping and delivery times may vary depending on product availability, destination, and carrier scheduling.
Delivery Estimates
Any shipping or delivery timeframe provided on our website, at checkout, or in order communications is an estimate only and is not guaranteed.
Delays
While we do our best to keep orders moving on time, delays may occasionally occur due to circumstances beyond our reasonable control, including carrier delays, severe weather, supply chain disruptions, holiday volume, or incorrect shipping information provided at checkout.
If a significant delay affects your order, we will make reasonable efforts to notify you and provide an updated timeline when available.
Shipping Policy
At Sunday Home, all items on our website ship free. We do not ship to Hawaii and Alaska.
We work to process and ship orders as efficiently as possible. Most orders are typically processed and shipped within 7 business days, although actual shipping and delivery times may vary depending on product availability, destination, carrier scheduling, and other factors outside our reasonable control.
Order Processing
Orders are processed after payment is received and approved. Processing times may vary during high-volume periods, promotions, holidays, or when additional order verification is required.
Shipping & Delivery Estimates
Any shipping or delivery timeframe shown on our website, at checkout, or in order communications is an estimate only and is not guaranteed.
Delivery timing may vary based on carrier operations, route scheduling, destination, and product availability. Some orders may ship in more than one package, and items in the same order may arrive separately.
Delays Beyond Our Control
While we do our best to keep orders moving on time, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:
- severe weather or hazardous travel conditions
- carrier delays or transportation disruptions
- labor shortages, strikes, or other service interruptions
- supply chain delays or inventory availability issues
- holiday volume or other peak shipping periods
- Incorrect or incomplete shipping information was provided at checkout
- Remote, limited-access, or hard-to-reach delivery locations
If a significant delay affects your order, we will make reasonable efforts to notify you and provide an updated timeline when available.
Shipping Address Accuracy
Please review your shipping address, phone number, and email address carefully before submitting your order. Sunday Home is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated shipping information provided at checkout.
If you need to request a change to your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.
Undeliverable or Returned Shipments
If an order is returned because the shipping address was incorrect, incomplete, undeliverable, or because delivery could not be completed after carrier attempts, additional shipping charges may apply before the order can be reshipped.
If you no longer want the order after it has been returned to the sender, any refund will be handled in accordance with the applicable return policy.
Delivery Inspection
Please inspect your order as soon as it arrives.
If your item arrives damaged, defective, or not as ordered, please contact us promptly so we can review the issue and assist with the next steps. To help us review the issue, we may request:
- Your order number
- Clear photos of the product
- Clear photos of the packaging, if applicable
- A brief description of the issue
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. We will review the issue and work with you on the appropriate next steps.
Order Changes or Cancellations
If you need to request a change or cancellation, please contact us as soon as possible.
Once an order has been processed, prepared for shipment, or shipped, changes or cancellations may no longer be possible.
Free Shipping
Free shipping applies only to the original shipment of eligible items ordered through our website. It does not guarantee delivery timing and does not alter the terms of any approved return, exchange, or warranty claim.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Sunday Home
Phone: (845) 821-3219
Email: contact@sundayhomeinc.com